Mark Cubbon is the founder of Cubs Privé and has spent over 30 years at IBM, the last 21 years in Account management working on the Lloyds Banking Group customer account at an Executive level. Mark has set up Cubs Privé to give back his knowledge and experience to the next generation of Account Managers.
Our approach
Practical training built for real accounts
Our courses are designed for customer facing individuals and teams, who need repeatable account management habits—not theory. Sessions focus on discovery, stakeholder mapping, account planning, dealing with issues and crises, with exercises and playbooks you can use immediately.
What we teach (and why it works)
Account management succeeds when teams align on a clear process, consistent messaging, and disciplined follow-up. We teach frameworks that support long-term customer relationships and revenue growth.
Whether you are training a single contributor or an entire team, we tailor the session to your sales team and key customers, and we leave you with a structure that make execution easier after the course.
Ready to build stronger accounts?
Choose a half-day slot in London or virtually, or request UK-wide delivery for your team.
The courses have been delivered with success to date with 100% record of five star ratings. The follow up face-to-face meeting a few months after the course has been particularly well received. The participants came away with considerable insights that enhanced their effectiveness and growth in their roles.
